07/2002 – Present President, Talton Communications, Inc., CEO, WWISP, Inc.
Mr. Talton serves as President of Talton Communications, Inc. and CEO of WWISP, Inc. Mr. Talton is the majority shareholder in both companies. Mr. Talton started the Talton Communications, Inc. 5 years ago by purchasing the public telephone assets from Evercom, Inc. Under his leadership the company grew from 600 station lines to 2,000 station lines in the last 5 years. Two years ago, recognizing the inevitable decline of the public telephone industry due to new wireless technologies, Mr. Talton moved the company into the inmate telephone industry for the second time in as many decades. Mr. Talton also serves as CEO of WWISP, a Network Service Provider based in Birmingham, AL that offers hosted VOIP, outsourced data center, and collocation services throughout the Southeast
11/1998 – 7/2002 President, WWISP, Inc.
Mr. Talton was responsible for leading his three business partners to purchase WWISP, Inc. in 1998. Because he was under a non-compete arrangement, Mr. Talton could not compete in the inmate telephone market during this time period. Mr. Talton negotiated the purchase price and terms of the transaction along with providing the strategic move into providing high speed dedicated Internet access such as DSL. WWISP was the first company in the nine state BellSouth region to offer DSL services to businesses. Under Mr. Talton’s leadership the company grew revenues by 32% per year from 1998-2002.
4/1986 - 7/1998 Vice-President (most recent position), Talton Telecommunications Corp.
Mr. Talton led the company’s sales and operations efforts. During his tenure, the company grew from $100 thousand in revenues to $24 million when the company was sold in 1997. Mr. Talton was directly responsible for identifying all sales opportunities, planning sales strategy, preparing bid proposals, and designing systems and processes. In 1994, recognizing the need to have a feature rich, effective bad debt and billing management system, Mr. Talton designed the process which reduced the company’s bad debt from 18% to under 10%. This cost savings allowed the company to pursue much larger contracts. In 1995, the company won the contract to provide public telephone and inmate telephone services to the State of Alabama. At the time, Talton Telecommunications was the only private provider that served a statewide contract. This contract included over 33 facilities and 20,000 detainees. In 1997, Mr. Talton led the team that secured the same contract for the State of North Carolina. This contract encompassed 40 facilities and 30,000 detainees. The combined revenue of both contracts was $150 million.
RELEVANT INDUSTRY INVOLVEMENT
• Board of Directors, Southern Public Communications Association
• Board of Directors, Peoples Banktrust (term expired 12/2007)
• Board of Visitors, University of Alabama School of Communications
• Vanderbilt University, BA, Mathematics, 1982
• Duke University, MBA, 1986
• Harvard University, Summer, 1981
RELEVANT SPECIALIZED KNOWLEGE
• All aspects of inmate telephone industry and pay telephone industry
• VOIP, Internet services, data center design, and IP technology
• Expertise in problem solving difficult telecommunications issues
• Innovating new features and services
• State of Alabama Public Telephone and Inmate Telephone System, 1994, 20,000 detainees
• State of North Carolina Inmate Telephone System, 1998, 30,000 detainees
• Morgan County (AL) Detention Center, 2006, 500 detainees
• Lee County (AL) Judicial Facility, 510 detainees
• Birmingham International Airport, 2002, 55 stations
• Huntsville International Airport, 2007, 25 stations
• Marshall County Detention Alabama, 2007, 250 detainees
• Shelby County Detention Alabama, 2007, 600 detainees