About Talton

• Institutional Service Rates, Terms and Conditions

Copyright 2013 © TALTON COMMUNICATIONS. All rights reserved. Talton is an SBA Certified Hubzone Firm.

Created by Blasted Consulting

EXPERIENCE SUMMARY

07/2002 – Present President, Talton Communications, Inc., CEO, WWISP, Inc.

Mr. Talton serves as President of Talton Communications, Inc. and CEO of WWISP, Inc. Mr. Talton is the majority shareholder in both companies. Mr. Talton started the Talton Communications, Inc. 5 years ago by purchasing the public telephone assets from Evercom, Inc. Under his leadership the company grew from 600 station lines to 2,000 station lines in the last 5 years. Two years ago, recognizing the inevitable decline of the public telephone industry due to new wireless technologies, Mr. Talton moved the company into the inmate telephone industry for the second time in as many decades. Mr. Talton also serves as CEO of WWISP, a Network Service Provider based in Birmingham, AL that offers hosted VOIP, outsourced data center, and collocation services throughout the Southeast

11/1998 – 7/2002 President, WWISP, Inc.

Mr. Talton was responsible for leading his three business partners to purchase WWISP, Inc. in 1998. Because he was under a non-compete arrangement, Mr. Talton could not compete in the inmate telephone market during this time period. Mr. Talton negotiated the purchase price and terms of the transaction along with providing the strategic move into providing high speed dedicated Internet access such as DSL. WWISP was the first company in the nine state BellSouth region to offer DSL services to businesses. Under Mr. Talton’s leadership the company grew revenues by 32% per year from 1998-2002.

4/1986 - 7/1998 Vice-President (most recent position), Talton Telecommunications Corp.

Mr. Talton led the company’s sales and operations efforts. During his tenure, the company grew from $100 thousand in revenues to $24 million when the company was sold in 1997. Mr. Talton was directly responsible for identifying all sales opportunities, planning sales strategy, preparing bid proposals, and designing systems and processes. In 1994, recognizing the need to have a feature rich, effective bad debt and billing management system, Mr. Talton designed the process which reduced the company’s bad debt from 18% to under 10%. This cost savings allowed the company to pursue much larger contracts. In 1995, the company won the contract to provide public telephone and inmate telephone services to the State of Alabama. At the time, Talton Telecommunications was the only private provider that served a statewide contract. This contract included over 33 facilities and 20,000 detainees. In 1997, Mr. Talton led the team that secured the same contract for the State of North Carolina. This contract encompassed 40 facilities and 30,000 detainees. The combined revenue of both contracts was $150 million.

RELEVANT INDUSTRY INVOLVEMENT

• Board of Directors, Southern Public Communications Association
• Board of Directors, Peoples Banktrust (term expired 12/2007)
• Board of Visitors, University of Alabama School of Communications

RELEVANT EDUCATION

• Vanderbilt University, BA, Mathematics, 1982
• Duke University, MBA, 1986
• Harvard University, Summer, 1981

RELEVANT SPECIALIZED KNOWLEGE

• All aspects of inmate telephone industry and pay telephone industry
• VOIP, Internet services, data center design, and IP technology
• Expertise in problem solving difficult telecommunications issues
• Innovating new features and services

RELEVANT PROJECTS

• State of Alabama Public Telephone and Inmate Telephone System, 1994, 20,000 detainees
• State of North Carolina Inmate Telephone System, 1998, 30,000 detainees
• Morgan County (AL) Detention Center, 2006, 500 detainees
• Lee County (AL) Judicial Facility, 510 detainees
• Birmingham International Airport, 2002, 55 stations
• Huntsville International Airport, 2007, 25 stations
• Marshall County Detention Alabama, 2007, 250 detainees
• Shelby County Detention Alabama, 2007, 600 detainees

EXPERIENCE SUMMARY

10/2008 – 07/2009, Vice-President of Business Development, WWISP, Inc.

Mr. Oslund was hired into WWISP because of his deep and broad experience in operations and management.  Though is primary background is in manufacturing he has had an unusual background in technology.  At WWISP he has created many processes that have boosted the quality of our service and enhanced productivity.  He has re-energized the sales process by adding 2 new outside salespeople and 1 new inside sales person.  The inside sales person has been able to obtain 2-4 appointments per day which has significantly increased proposal output and our closing ratio of the outside sales people.  He has renegotiated a deal with our landlord that will update our entire infrastructure related to power and AC for the next 3-5 years without a rent increase.  He has completely reworked our website and been aggressive in obtaining testimonials from our customers.  He is also the most familiar with our efforts to win government contracts, especially under the federal government’s stimulus bill.

07/2006 –10/2008, Vice-President, Supply Chain, Bush Hog, LLC

Mr. Oslund was the Vice-President of Bush Hog, LLC the number one market leader of rotary cutter line of products in the U.S.  While at Bush Hog, Mr. Oslund implemented I2 Factory Planner software that saved the company $1.6 million annually.  He contracted with commercial carriers to transport outbound freight which created $1 million in annual savings.  He also implemented a company wide bar code solution which saved the company $650 thousand annually.  Finally, he initiated a North American supplier lead-time reduction to 21 days.

06/1998 - 07/2006, Director, Global Commodity Leader, CNH , LLC (Case New Holland)

Mr. Oslund was assigned to Modena, Italy where he was responsible for globally managing gears, gearboxes, bearings, and undercarriage components.  He was responsible for 300+ suppliers with purchased content of $421 million.  He established a strategy to move selected commodities to China, India, and Eastern Europe which produced $500 thousand in annual savings.

RELEVANT INDUSTRY INVOLVEMENT

• Member, FISPA, Federation of the Internet Service Providers of America
• Member, Tech Birmingham

RELEVANT EDUCATION

• BA, University of Wisconsin-Eau Claire, 1991
• MSEM (Masters of Science in Engineering Management, Milwaukee School of Engineering, 2001
• Executive MBA, Northwestern University, Expected Graduation TBD

RELEVANT SPECIALIZED KNOWLEDGE

• Enterprise-class IP solutions, T1-OC, Metro Ethernet, MPLS
• General audit-compliance requirements
• IP client security, including HIPAA & Sarbanes-Oxley
• I2 Factory Planner

EXPERIENCE SUMMARY

09/1989 – 10/2003, Police Lieutenant/Division Patrol Commander, Selma Police Department

Mr. Vancil supervised day-to-day operations of the Department, Supervisors and Subordinates, and he administrated and reviewed payroll, field reports, documents and sensitive items for approval. He evaluated decisions concerning ranking officers and subordinates, council personnel, and suspensions/ reprimands for review of the Chief of Police for personnel action. Mr Vancil also followed and answered to a Para Military Chain of Command that was dictated to a strict time orientation. He managed the operations of the City Jail to assure the policy and arresting procedures were applied too. He supervised the proper handling of prisoners and that appropriate forms were utilized and documentation followed. Additionally, he determined the validity of the crime scenes to recommended the type of investigation that is needed. He acted as liaison between public, officers and Chief of Police, and he supervised operations of the city as Commanding Officer. He represented the Chief of Police and the Division Captain in public meetings and organizational gatherings in their absence, and he acted as Chief of Security for the Mayor and City Council from 1992 to 2000. He answered “Calls of Delegation” to the City Council and the Mayor promptly and properly per city policy, and he supervised and maintained order during culturally diverse, nationally focused marches and demonstrations. He also assisted in revitalizing indigent communities in conjunction with the Justice Department and the Enterprise Foundation on federal programs. Mr. Vancil also gathered statistical information, formed graphic reports for Justice Department quarterly reports. He formed partnerships in communities and civic organizations, and he was on the Presidential Security Team for President Clinton (2000). He developed policy and procedures for new Administration and Chief of Police, assisted in with Police Department budgetary planning, and was successful in writing Grant applications. He was a member on the Interview Board for the review and hiring process of new candidates, a member of numerous southeast Promotional Boards for the testing of Sergeant and Lieutenant candidates, and a member of Departmental Affairs Review Board to review complaints filed against personnel and possible departmental policy infractions. He maintained professional certificates and accruing more continual education hours than required each year. He also wrote and issued press releases for the Media, such as News and Periodicals, on and off camera.

05/1977 – 8/1989, Deputy/Narcotics Investigator, Dallas County Sheriff’s Department

Mr. Vancil collected evidence and fingerprints while in the Evidence Department, processed and photographed crime scenes, and developed and processed crime scene film. He processed prisoners, including fingerprinting and mug shots, and he transported prisoners by air transport and land vehicles in extradition cases. Mr. Vancil also organized and presented cases to Grand Juries in their entirety, and he supervised the operations of the Sheriff’s Department and the County. He worked undercover narcotics with extensive work on preparation and presentation of cases to attain convictions, and he attained convictions on numerous murder and robbery cases. Additionally, he assisted in developing Neighborhood Watch Programs and maintained relationships with communities. Mr. Vancil transported mentally incapacitated individuals after taking into protective custody, and he served and executed Arrest Warrants and Civil Documents.

RELEVANT EDUCATION

• 1974-1975, Jacksonville State University, Business Management
• 1978, Faulkner State University, Police Sciences and Southwest Alabama Police Academy (10th in the class with a 94.7 average)
• 1979/1985/1999/2000/2001/2002, State of Alabama Police Academy, Continual Studies
• 1991/1993/1995, University of Alabama, Continual Law Enforcement Studies
• 1995 BS Criminal Justice (Auburn University)
• 1995 Certified Instructor Aerosol Projectors, Specialty Impact Munitions, and Chemical Munitions
• 1995, Auburn University, Continual Law Enforcement Studies

RELEVANT SPECIALIZED KNOWLEDGE

• Developed, Managed and assisted in the installation of several large facilities that Talton Communications has won
• Investigations and Detention Regulations
• Familiar with Federal Departments and Procedures
• Proficient with Microsoft Office 2000/ Windows NT2000/ Windows 98/ Microsoft Word and Power Point (courses taken through University of Tennessee SCOPE)
• Proficient and Continually Qualified with Side arms, Long Guns and Automatic Weapons

RELEVANT PROJECTS

• Morgan County (AL) Detention Center, 2006, 500 detainees
• Lee County (AL) Judicial Facility, 510 detainees
• Birmingham International Airport, 2002, 55 stations
• Huntsville International Airport, 2007, 25 stations
• Marshall County Detention Alabama, 2007, 250 detainees
• Shelby County Detention Alabama, 2007, 600 detainees

EXPERIENCE SUMMARY

• Retired two term Alabama Sheriff with 28 years in Law Enforcement
• Managed a 22 million dollar Jail facility housing 450 inmates
• Managed a 10 million dollar annual budget and 185 employees
• Sheriff Bartlett understands the daily pressure and concerns of today’s Sheriff in running county jails

Sheriff Greg Bartlett, Retired January 2011. With 28 years of law enforcement experience.  Sheriff Bartlett was Sheriff of the Morgan County Sheriff’s Office in Decatur, Al.  Sheriff Bartlett handled a 10 million dollar budget with over 185 employees and ran 22million dollar jail facility that housed 450 inmates. While Sheriff he also housed Federal inmates for the United States Marshalls service. Greg also served as Chief Investigator of the Morgan County District Attorney's office for eight years prior to being elected Sheriff. In addition to those duties as criminal and trial investigator, he served as the head of the District Attorney's worthless check unit.

Greg started his career in 1983 working for the Hartselle Police Department where he rose to the rank of Lieutenant as supervisor of the criminal investigations unit. His service with Hartselle Police Department included Patrol Officer, Narcotics Investigator, and Criminal Investigator.

“It was an honor and privilege to serve as Sheriff of Morgan County”. Greg served Morgan County Sheriff’s Office with leadership and professionalism for 8 years. He always put the interests of the citizens of Morgan County FIRST! 

Sheriff Bartlett modernized the Sheriff's Office and equipped the deputies with the latest technology to fight crime. He installed laptop computers in every patrol car to give the staff and deputies instant access to criminal records and reports. Sheriff Bartlett also expanded the Criminal Investigations Division during his tenure and was very proud of the progress and effectiveness of which they had achieved. Morgan County was last in the state in making drug arrest before Sheriff Bartlett was elected in 2002.  Greg turned the Sheriff’s Office around in a short time and his office lead the state in drug and Meth Lab arrest for the last 6 years. He also successfully created a program to alert residents when a sex offender moves into their neighborhoods. The alerts notified citizens when a sex offender moved within one mile of a selected address such as a school, day care, or children's playground the community.

EXPERIENCE SUMMARY

RELEVANT EXPERIENCE

Ms Hall was brought on board to share her extensive industry and quality program knowledge. She has a demonstrated breadth of experience in multiple industries and operational leadership that contribute to revenue growth and continued profitability. Her focus is aimed at the maximization of key performance metrics utilizing her Six Sigma and BancTec background.

07/2005 – 06/2006, BancTec, Director | Field Operations

Ms Hall directed a Field team of 400 team members consisting of District Managers, District Team Supervisor, Field Technicians, HQ Training staff, and Business Analysts. Her P&L responsibility was $30M. She was instrumental in directing IT Service Delivery programs for Lockheed-Martin, Pratt-Whitney, Dell Managed Services, Wipro, Dell Break/Fix, Lexmark, and CSC. She led her team in the implementation of IT Service Delivery Programs for CSC/AON, DuPont, Wipro/Toyota, Dell and Lexmark. Ms Hall developed Dell the CE Improvement programs that resulted in BancTec receiving Dell Service Provider of the year award for 2007.

06/1997 – 10/2004, T-NETIX, Inc., | Director | Contract Compliance, Project Management, Field Operations

Ms Hall led various organizations during her tenure at T-NETIX, Inc. (now Securus). Her experience ranged from Directing revenue recovery, product delivery, sales blueprint development, capital sales, and sales order processing to being relocated to manage Headquarters Operations projects to directing a Field Team of Regional Managers, Technical Service Coordinators, and Service Administrators for a 16 state territory in the Northeast. She was instrumental in implementing Value-Added Services revenue growth initiatives resulting in $1.5M in revenue from Operations. She also recovered $3.6M in aged A/R through her relationships with Alliance partners.

RELEVANT INDUSTRY PROJECTS

• PA DOC Inmate Telecom System Implementations and Program Management
•MA DOC Inmate Telecom System Implementations and Program Management
•NJ DOC Inmate Telecom System Implementations and Program Management
•IN DOC Inmate Telecom System Implementations and Program Management

RELEVANT EDUCATION

•BA-Economics | California University of PA | 1989
•Lean Six Sigma Green Belt | July 2009
•PMP Trained | December 2009

RELEVANT SPECIALIZED KNOWLEDGE

•Inmate Telecommunications Industry Knowledge and Experience
•Process Improvement Knowledge and Experience
•Sarbanes-Oxley Knowledge and Experience
•IT Service Delivery and Program Management Knowledge and Experience
•Organizational Design Knowledge and Experience
•P&L and Budget Knowledge and Experience
•Productivity Management Knowledge and Experience
•Contract Compliance Knowledge and Experience

EXPERIENCE SUMMARY

06/2003 – Present, Customer Service, Talton Communications, Inc.

Mrs. Grant handles service calls and reports for the Coins 2 Cash business. She also assists the Field Operations Manager with various aspects of the inmate and payphone business. She answers telephone calls and assists customers with service issues, as well as, coordinating repairs with service technicians.

08/2000 – 06/2003, Office Manager, Microwave Roasters, Inc.

Mrs. Grant was responsible for various aspects of the business including accounts payable, accounts receivable, supply ordering, payroll, and customer service.

06/1994 – 08/2000, Manager – Export Administration, American Candy Company

In this position, Mrs. Grant coordinated all details of export orders with the customer, as well as in-house scheduling, manufacturing, and shipping departments.

Prior to 08/2000

Mrs. Grant also worked at other companies in the positions of secretary, analyst, administrative assistant and manager. These companies included Dallas County School Board, International Paper, Beech Aerospace, Inc., Central Alabama Youth Services, Beech Aircraft, Inc., and Dallas County Extension Service.

RELEVANT EDUCATION

Associate degree in Business Administration

EXPERIENCE SUMMARY

I was born and raised in Selma, Alabama. I am married with three children. I served in the U.S. Army from 1971 to 1992. I served one tour in Vietnam. My last duty in Ft. Hood, TX, was to ship tons of supplies to Operation Desert Storm.

From 1992 to 2000, I worked for Talton Telecommunications, Inc. as the Warehouse Manager. I purchased, handled, and distributed all equipment and supplies for the pay telephones and inmate phone systems installs and maintenance.

From 2000 to 2002, I worked for American Candy Company as the Warehouse Supervisor. I supervised the purchasing department and handled inventory control.

I started at Talton Communications, Inc. in 2002. I am presently the Field Services Manager. I purchase, handle, and distribute all equipment for the pay telephones, inmate phone systems, and coin machines installs and maintenance. I supervise all technicians as well as provide technical assistance. I am also the Fleet Manager.

EXPERIENCE SUMMARY

Mrs. Brooks was employed at Talton Telecommunications, Inc., owned by Julius Talton, Sr., for five years. She started out in the accounting department, which is what she has a degree in, and ended up in the technical support department. In the accounting department, she was responsible for all accounts payable, commission checks, and PARS. In the technical support department, she supported field technicians with the installation of inmate telephone systems and public payphones. She also handled the programming and record polling of the inmate and public pay telephones. She also worked with LECS and LD companies on LIDB (Line Information Database) call restrictions. Talton Telecommunications, Inc. was sold and the technical support department was moved to Louisville, KY in March of 2000.

She then went to work at Pine Belt Communications. She was with Pine Belt Communications for five years also. At Pine Belt Communications, she was the Accounting Assistant and the Access Line Coordinator. She assisted the accounting manager with accounting duties for multiple retail locations. She also coordinated ASR’s (Access Service Request) for T1’s. She established a plan for the network inventory for Pine Belt. She was the NECA (National Carrier Exchange Association) account manager for Pine Belt. She attended various NECA classes that involved networking and the rules and regulations for Tariff’s 4 and 5.

Mrs. Brooks started at Talton Communications, Inc., owed by Julius Talton, Jr., in February of 2006. She has been with Talton Communications, Inc. a little over two years. She is the Bookkeeper/Human Resources Manager. She is responsible for all accounting duties as well as internal controls. She is also responsible for all human resource matters, such as the hiring process and payroll. She is also involved in customer service matters as needed.